Boost Revenue in 2017 by Reducing Unplanned Data Center Outages


With data center outages and cyber attacks steadily rising, companies will face 2017 with the challenge of boosting revenue while minimizing potential losses caused by outages, which now range from $476,000 to $994,000 per incident.

According to the Ponemon Institute, the average cost of a data center outage has increased by 38 percent since 2010 — now totaling an average of $740,357. Another trend pointed out in the study was linked to cyber crimes; they accounted for 22 percent of data center outages in 2015 — up from just 2 percent in 2010.

Here are 3 ways you can reduce your company’s risk for a data center outage:

Mitigate failures attributed to human error. The Ponemon Institute report also revealed that there has been little progress among companies in addressing outages that can be attributed to human error. Those statistics were unchanged, with 22 percent of outages pointing to human error in 2015 — the same statistic that was reported in 2013.

The report also stated that the impact of human error could be much more significant, since many cyber attacks are successful because of negligent practices of employees and other internal issues.

Assess potential UPS failure. Rated as the top cause of unplanned data center outages, uninterruptible power supply failure represented 25 percent of all incidents. Maintaining UPS viability includes ensuring that it is in a well-ventilated area that is under 77 degrees and undergoes regular maintenance, including charging of the battery.

It’s also important to dedicate resources to regularly replacing batteries, and creating redundancies to ensure that power is maintained in case of an outage caused by weather or a cyber breach. Weather was blamed for 10 percent of data center outages, according to the study.

Develop a cyber security plan. If you haven’t already developed an extensive cyber security plan, now is a good time to turn your focus to this strategy. As noted, cyber crimes are increasingly becoming an issue for businesses and institutions — both large and small. Developing a plan should include outlining objectives, investing in technology, and establishing policies.

About Tony Johnson

Innovative helps you balance your business requirements, service levels, staff and infrastructure to make your IT as effective as possible. Tony Johnson is Vice President of Operations at Innovative and has been helping clients optimize their IT spend and operations since 1983.

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